Congratulations
Dawn K. an Intelliflix FREE
Movies for Life Winner from Boca Raton, Florida.
Thank you for
your offer of a lifetime of free movie rentals!
Thank you
again
Dawn K.
Free Movies for Life Questionnaire from Dawn:
What do you like the
most about your Intelliflix membership?
Selecting movies you want to see and having it
conveniently appear at your doorstep!
What's your favorite
feature of the Intelliflix service and/or website?
The Pick N Drag tool is the best feature. Can rearrange queue
items with just a click and drag.
What do you think
of the Coming Back feature?
The Coming Back feature shortens the time frame between movies.
Once you have sent back the movies, change the status in
your queue and Intelliflix immediately sends the next movie.
Very helpful.
What would you say to someone to convince them to
start their own Intelliflix membership?
I originally chose Intelliflix over other video mailers based
on the low yearly fee. I compared their pricing against the
other video mailer companies and Intelliflix was by far the
least expensive for the most service. I was drawn to the
yearly fee verses the monthly fee other companies offer that
may change one month to the next. There are other features
that I have found helpful and convenient; Pick n Drag, Coming
Back, New Releases, Ship or Hold.
Congratulations
Richard D. an Intelliflix FREE Movies for Life Winner
from Huntingdon Valley, Pennsylvania.
Richard
replied to our email that told him that he was a
winner and he couldn't believe it, " Well the
address I'm replying to matches the one listed for you
on the web site so this could be true? Can you please reply
and let me know that your message about winning DVDs for
life is true. Am I really one of 5 customers that one?
". Yes, it’s
TRUE! Pretty cool, huh? We did a random drawing and you
were one of the winners. Out of all our customers all over
the country. Good job!
Free Movies for Life Questionnaire from Richard:
What do you like the
most about your Intelliflix membership?
Lots of
things -
the coming back feature; the improved customer service I
received recently; being able to view my Help Requests from
the web site; winning free movies for life!; selection; price;
queue management drag and drop feature.
What's your favorite
feature of the Intelliflix service and/or website?
I like
the "Coming
Back" feature the most. It was the deciding factor for
choosing your service over the competition.
What do you think
of the Coming Back feature?
I love it. Should expand it so
that you can use it for all of the titles you have out at
one time. That way if you watch all three movies in one weekend
you can return them all at once with coming back feature.
What would you say to someone to convince them to
start their own Intelliflix membership?
You get more movies with Intelliflix
because of their coming back feature and the price is right.
If you join, convince them to expand the use of the coming
back feature to make the service even better.
Thanks Richard and Intelliflix looks forward to continue
to give you the best DVD rental experience for
the rest of your life!
Intelliflix
Reviews and Testimonials
Hello,
I love Intelliflix! They have a great variety, fast service and awesome prices! And quality discs too!! And the best customer service. I’ve been very happy with them and you will too!
Rick G.
Simi Valley, CA
Dear Intelliflix
I really appreciate the wonderful job you have been doing. It is
like a
whole new Intelliflix. I have
no
complaints and am very happy. Have a very Blessed Weekend, and I do appreciate
the great changes that
have been made It is really great!!
Sincerely,
Wayne L. Marimar, FL
Hello,
I just wanted to let you know how happy I am with your company. I don't
understand why anyone would sign up with the 'other' DVD rental companies
or go to the local video store. The variety of movies you have is amazing.
You really are 'the world's largest neighborhood video store.' Your delivery
time is very fast - I have new movies coming in the mail every week.
The only time I've ever had a problem with a DVD, you sent a new one out to me that
day. I don't get that kind of service at my local video store. I feel like every penny
(and it is just pennies a day) is well worth it. Thank you!
Joan N.
Washington
Dear Mr. President:
I just signed up with Intelliflix recently. I am looking forward to enjoying my membership,
especially the Adult Mature movies. I've put a few of those in my queue. I still can't
believe those kind of movies are available! I sure wasn't getting those titles at
Netflix or Blockbuster!
Take care, Stephen C.
Hollywood, FL USA
Greetings,
Just wanted to say the improvements in your service over the last two
months are night and day! I was a very displeased customer and came
very close to canceling my membership. With the new features you have implemented
things are so much better! You have really turned around my customer
experience that I am now starting to recommend your site to friends.
The new easier adding buttons, and knowing which movies are available
are huge benefits. But my favorite feature is the ability to let
you know I have sent a movie back.
I just want to say thank you for the hard work in improving your
company and it truly has made a difference.
Dave A.
California
Just wanted
to compliment you on the handling of my email last month (after your
first edition). Although I didn't expect a response (among other feedback,
I had mentioned that turnaround times were slow), I got a prompt response
from Customer Service and an extra month on my account. Very nice!!!
I felt important.
And I *love* the change to the queue that shows items which are in
high demand or will be delayed. Thank you, thank you, thank you!
I won't email you every month. ;-) But I wanted to say that you
are definitely improving Intelliflix in a very noticeable way.
Jean P. Ohio
Dear Mr. Carrao,
Thank you for your 'Presidential Perspective' newsletter ...I
really like the recent changes which have been made. The 'Queue
Now' feature is very helpful. Also, I have recently used Customer
Support on several occasions and they have been very responsive
and helpful. So, I wish to compliment them for their fine service.
Thank you for your attention.
Don W.
Florida
Dear Intelliflix.com,
I wanted to take this opportunity to let you know that I have really
enjoyed my intelliflix.com membership. I have tried some of the other
online movie rental websites and they do not compare. Not to mention
intelliflix.com is the best deal.
I really like the "sent movie back" option. That way I am receiving
my next movie around the same time you are receiving the movie
I sent back.
Intelliflix
was included in a news story that evaluated online DVD rental services,
WNBC New York looked at Intelliflix and four competitors, Netflix,
Blockbuster, GameznFlix and DVD Avenue. They compared selection,
price, and delivery time and concluded that 'The best deal in DVD
delivery is from Intelliflix'.
We are very proud of these results and are
continually working to provide our customers with the Ultimate Online
DVD Rental Experience!
Intelliflix
Press Reviews
Wall St. Journal Gives Intelliflix High
Marks
NEW YORK, NY – JULY 26, 2005 – In a blind test of online game rental services
by the Wall Street Journal, Intelliflix demonstrated its core strengths once
again as the company continues to make a name for itself in the online movie
and game rental market. The Journal selected Intelliflix to participate in the
test as one of the leading online game rental sites in the country. In addition
to being lauded for our customer service "Intelliflix… responded to an email
inquiry within three minutes" we were one of only two sites in the test to actually
ship an order, proving that Intelliflix is one of the few businesses in this
industry to "walk the talk."
Intelliflix has created a unique business model in the online movie and game rental industry. Rather than follow the time consuming, labor-intensive, and expensive model of establishing huge distribution centers in just a few parts of the country, as done by Netflix and Blockbuster, Intelliflix has created a national network of independent video retailers to complement the company’s own distribution facilities. This national network gives Intelliflix customers the benefits of working with an independent local store: greater title selection, deeper inventory levels and more knowledgeable employees. At the same time, customers also enjoy the advantages of dealing with a national company with world-class customer support, centralized technology operations and development, major marketing and promotions campaigns, etc.
Intelliflix offers a standard subscription for general release movies and a premium subscription that also includes games and mature titles. In addition, customers can enjoy a Pay-per-Rental plan which allows them to rent one title at a time, with no monthly commitment – this is, once again, a first for the online movie and game rental market.
Commenting on the blind test, Chris Hickey, CEO of Intelliflix, said that "We’re
very pleased with the results from the blind test in the Journal, though I’m
not surprised. Since we’ve launched, we’ve prided ourselves on delivering the
ultimate home entertainment experience to our customers. The incredible growth
we’ve had in just the past few months proves that what we’re doing resonates
with our target market."
South Florida CEO Magazine
JULY/AUGUST, 2006 - And the winner is ...
Intelliflix
Inc., according to Consumer Reports, which this year compared the
quality of service provided by the West Palm Beach-based online DVD
rental and delivery service with that of competitors Blockbuster,
DVD Avenue, GameznFlix and Netflix. At $16.95 a month for sending
customers three DVDs at a time, the company was the star in the 'best
value for money' category, building on a rave review it received
six months earlier in the Wall Street Journal. As clicks have replaced
flicks as the favored means of accessing movies, Intelliflix has capitalized
on the trend and boasts on its Web site that its selection exceeds 60,000
film titles. It's been another gangbuster year for a company that reports
only 10 employees in the tri county
region but whose network serves all 50 states.
Suzy Valentine
Intelliflix
Celebrity Review
Intelliflix on the Howard Stern Show.
Even America’s #1 radio personality has joined the chorus of people singing our praises…
Click on the links below to hear what Howard has to say!
Congratulations
Dawn K. an Intelliflix FREE
Movies for Life Winner from Boca Raton, Florida. 
Congratulations
Richard D. an Intelliflix FREE Movies for Life Winner
from Huntingdon Valley, Pennsylvania.
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